Cisco TelePresence System 500


At the time this book was written, the CTS-500 was the latest TelePresence system released targeting personal and shared space use. The CTS-500 is designed to support one participant in a home or executive office while providing the same high-quality video and audio experience in the larger Cisco TelePresence systems. The CTS-500 is also a perfect fit for shared locations, providing kiosk services or specialized agent support. The CTS-500 consists of the following items:
  • One native 1080p high-definition camera
  • One 37-inch high-definition LCD display
  • Integrated lighting shroud
  • Integrated wideband microphone and speaker
  • Multiple configuration options
Similar to the CTS-1000, no furniture is supplied with the CTS-500. As mentioned, the CTS-500 is designed for an executive or home office, allowing customers to utilize existing office furniture. Figure 1 shows a CTS-500 system configured on a free-standing pedestal.

Figure 1: CTS-500

One Native 1080p High-Definition Camera

The CTS-500 uses the same camera technology as the larger Cisco TelePresence systems, providing the same high-quality 1080p video. The CTS-500 camera has no moving parts and is tuned for a small office environment. Providing a camera with no moving parts in a personal system ensures the same quality image and consistent experience as larger TelePresence systems.

One 37-Inch High-Definition LCD Display

The display provided with the CTS-500 is sized to fit a home or executive office. The 37-inch LCD display provides a high-quality 1080p image equivalent to video in the larger Cisco TelePresence systems. It isn’t possible to provide life-size images on a 37-inch display, so remote participants are optimally sized for the CTS-500 display, providing the best possible user experience.
The CTS-500 display provides the same presentation-in-picture feature or optional auxiliary display for viewing shared content as the CTS-1000, allowing users to view shared content in a window on the system display or full screen on an auxiliary display.
A new feature available with the CTS-500 is the capability to integrate Cisco Digital Media Signage (DMS). The CTS-500 display provides a second HDMI port that can be used to provide video to the display when the system is not in a TelePresence call. Integration with Cisco DMS makes the CTS-500 a perfect fit for a virtual agent and other shared-space applications. Full integration of the system display enables the CTS codec to switch display inputs based on the status of the system. If the system is not in a call, the system plays video from a Cisco DMS. When a TelePresence call is placed or received, the system automatically switches inputs and shows the TelePresence call.
As with the larger Cisco TelePresence systems, the CTS-500 display completely integrates with the TelePresence system, thus allowing the TelePresence system to manage video inputs, provide display firmware updates, and provide display status. The importance of integrating system displays into personal systems is often overlooked. The number one reason is reliability; something as simple as the display setting input can make the difference between a successful or failed call. If a user places a call and the display input is not properly set or powered off, the user will likely get frustrated and use a phone for a voice-only call. This sounds like a simple issue, but this type of issue has plagued video conferencing for years.

Integrated Lighting Shroud

As with all Cisco TelePresence Systems, an integrated lighting shroud is included with the CTS-500, providing the proper key lighting, eliminating facial shadows, and improving overall office lighting. Considering most CTS-500s go into personal offices with little or no change to room lighting, the integrated lighting becomes even a bigger factor to provide consistent lighting for meeting participants.

Integrated Wideband Microphone and Speaker

Unlike larger Cisco TelePresence systems that use table microphones, the CTS-500 has an integrated microphone. CTS-500 users sit within four to six feet of the system, enabling the use of an integrated microphone mounted at the bottom of the system display. Integrating the microphone also eliminates desktop microphones that might be covered by paperwork and cause clutter on the desk.
Speakers are also integrated into the CTS-500 system and mounted at the top of the system display on both sides of the native 1080p high-definition camera.

Multiple Configuration Options

Because the CTS-500 system is designed for a home or executive office, it is important that users have options when it comes to placement and configuration of the system. The following three configuration options enable the CTS-500 to fit into any office configuration while providing the immersive experience users have grown accustom to with Cisco TelePresence:
  • Freestanding pedestal: Provides a standalone configuration allowing the CTS-500 to be placed against a wall without any furniture required to house the codec or wall mount for the system display. The pedestal mount is height-adjustable, providing flexibility for different room and individual requirements.
  • Desktop: Provides a stand for the system display so that it can be placed on the desk with the codec housed under or behind the desk.
  • Wall mount: Allows the system display to be mounted, on the wall, above the desk with the codec housed under or behind the desk.
Figure 2 shows the mounting options for a CTS-500.

Figure 2: CTS-500 mounting options
Note 
At press time, Cisco TelePresence supported the three endpoints described above. However, Cisco has additional endpoints and new features planned to address customer needs.

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